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$49 Free shipping
Mercury Awareness Week 2016

Shipping Information

Free Shipping

Free Shipping Policy

For a limited time, you'll get Free Shipping on all orders over $49 (US, Canada and Mexico only).

Orders that qualify for free shipping to the US, Canada and Mexico may only be shipped using the standard UPS or USPS shipping method. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.

  • Some seasonal promotions may offer free shipping worldwide. These orders are shipped using the standard carriers. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.
  • Orders placed by Premier members qualify for free shipping using the standard carriers' shipping methods to the Contiguous US, Canada and Mexico. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.
  • Autoship orders do not qualify for any free shipping offers or promotions.
  • Some restrictions may apply based on the weight of the item being shipped. Such orders are evaluated on a case-by-case basis. Please contact Customer Service if you have questions about your order.

General Information

We process and ship all orders within 24-48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM CST, excluding holidays).

The following chart should aid you in determining when your package will be delivered:

Service Processing Time in Time in Transit in Expected Delivery in
(Contiguous USA) Business Days* Business Days* Business Days*
Ground 1 Business Day 2-5 Business Days 3-6 Business Days
2nd Day Air 1 Business Day 2 Business Days 2-3 Business Days
Next Day Air 1 Business Day 1 Business Day 1-2 Business Days

Order by 2pm CST

If you place your order by 2pm CST, Monday through Friday, your order will be shipped the same day (excluding holidays). This applies to US orders only, excluding California. Due to shipping schedules, California orders have a longer time in transit when shipped same day, therefore they are shipped the following morning to ensure quicker arrival.

If an order is placed on hold for any reason, you will be notified within 24 hours. Orders will remain on hold until confirmation of all pending details is received.

Orders placed by 2pm CST during special promotions or on holidays are excluded. We do not ship on national holidays.

This does not apply to international orders, Autoship orders, and orders paid for by check or echeck.

Specially shipped items are shipped separately from the rest of your order. These include Seafood, Meat, Fruit, Power Plates, Garden Towers, Vitality Saunas, Organic Mattresses, Wool Mattresses, Comforters, Water Filtration Systems, Complete Probiotics 100 Billion CFU, Testing Kits, and Some Books and Media.

$4.95 Shipping for Orders Under $49

$4.95 shipping applies only to orders shipped within the Contiguous U.S. using the standard UPS or USPS shipping method. This method of shipping only applies to orders weighing less than 20 pounds.

Please note: expedited shipping options do not qualify for $4.95 shipping and are subject to the rates of the carrier.

Flat Rate Shipping

Packages over 20 pounds are subject to higher shipping rates based on weight, destination, and shipping method. Please view the tables below for the Economy rates.

Packages shipped outside of the U.S. are subject to the rates of the carrier.*

Domestic Economy Shipping
(for Orders under $49)
Canada Economy Shipping International Economy Shipping
0-20 pounds: $4.95 1-3 pounds: $7.00 All packages are subject to current shipping rates.
21-50 pounds: $9.90 4-5 pounds: $9.00
51-75 pounds: $25.00 6-9 pounds: $10.00
76-100 pounds: $50.00 10-14 pounds: $13.00
101-200 pounds: $75.00 15-19 pounds: $17.00
201+ pounds: Current Shipping Rate 20-24 pounds: $19.00
25-29 pounds: $34.00
30-39 pounds: $40.00
40-49 pounds: $48.00
50-59 pounds: $70.00
60-69 pounds: $75.00
70-79 pounds: $85.00
79+ pounds: Current Shipping Rate

*Shipping rates are subject to change

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Specially Shipped Items

These products are shipped separately from the rest of your order. They're specially made (and some are quite large), so they may take longer than 2-5 business days to ship. Such products cannot have their shipping expedited. These include Power Plate, Vitality Saunas, and all food items.

Power Plates

Vitality Saunas
  • Delivery Time: Please allow 10-14 business days for delivery.
  • White Glove Delivery Service: Once your order is placed, it can take up to 10 business days to be contacted by the Power Plate shipping department to set up a shipping schedule. The Power Plate shipping department will then call the phone number you provided to set up a date and time for delivery. It is important to give all details about your house and the room where the unit will be placed so the movers know if they need to expect doorways, stairs, low ceilings, etc. Depending on your availability, the Power Plate shipping department should have your unit shipped within the next 48 hours.

Vitality Saunas, Organic Mattresses, Wool Mattresses, and Garden Tower

  • Delivery Time: Please allow 10-14 business days for delivery.
  • Inspection: Please do not sign delivery paperwork without first inspecting the sauna for damages. This is to ensure the sauna materials have not been damaged during delivery.

All Meats

  • We ship on Mondays and Tuesdays only. This is done to ensure your product arrives on a weekday.
  • Any orders placed between Tuesday and Sunday will be shipped the following Monday.
  • Orders will arrive within 3 days of ship date.
  • All meats are packed in insulated coolers with enough dry ice to preserve them for the duration of the shipping time.

Whole House Water Filters

  • Delivery Time: Please allow 5-10 business days for delivery.

US Shipping Methods

  • Contiguous United States:
    • Shipping method is determined at the time of fulfillment. Your order may be sent via USPS or UPS. This is determined by weight of package and timeframe selected.
  • Hawaii, Alaska, and Puerto Rico:
    • Shipping method is determined at the time of fulfillment. Your order may be sent via USPS or UPS. This is determined by weight of package and timeframe selected.
UPS Tracking

US Shipping Times (UPS)


Here are the shipping times after the package has been processed and shipped:

  • UPS Ground Contiguous US (2-5 Business Days after processing)
  • UPS Ground Hawaii and Alaska (2-7 Business
    Days after processing)
  • UPS 2nd Day (2 Business Days after processing)
  • UPS Next Day Air (Next Business day after processing)
USPS Tracking

US Shipping Times (USPS)

Here are the shipping times after the package has been processed and shipped:

  • Priority Mail (2-5 Business Days)

For APO/FPO addresses, all orders will be shipped via USPS:

  • Priority Mail (2-5 Business Days)

International Shipments

Most international shipments are shipped by DHL. Your order will be delivered quicker and cheaper than before. Orders shipped to Australia and Canada can be shipped directly to your door and do not require a signature.

Learn More About Duty and Customs Fees for Canadian Orders

! PLEASE NOTE: You may encounter a customs or duty fee when receiving your order. This is not in the control of Mercola.com and this fee will be dependent on your country. Read more about additional considerations that apply to all international shipments.

Orders being shipped to Canada are duty free. For Canadian orders, you will pay your Customs' fees and province taxes during the checkout process. You’ll know exactly how much it will cost before you complete the checkout process.

The province taxes for Canada are as follows:

  • Alberta – 5%
  • British Columbia – 5%
  • Saskatchewan – 5%
  • Manitoba – 13%
  • Ontario – 13%
  • Quebec – 14.975%
  • Newfoundland and Labrador – 13%
  • Nova Scotia – 15%
  • New Brunswick – 13%
  • Prince Edward Island – 14%
  • Northwest Territories – 5%
  • Nunavut – 5%
  • Yukon – 5%

Here are the shipping times after the package has been processed and shipped:

USPS Tracking

ECONOMY SHIPPING

  • Canada (3-10 Days)
  • Australia (6-10 Days)
  • Europe (4-10 Days)
  • Asia (6-10 Days)
  • Central America (6-10 Days)
  • South America (8-12 Days)

ECONOMY is a cost effective option for packages with no time restrictions.

USPS Tracking

EXPRESS SHIPPING

  • Canada (1-3 Days)
  • Australia (2-5 Days)
  • Europe (2-5 Days)
  • Asia (3-6 Days)
  • Central America (Service Unavailable)
  • South America (4-7 Days)

EXPRESS is a rapid shipping service for packages needed as soon as possible.

Problems with Your Order?

Please contact our Customer Service Department if you have any issues with your order:

Mercola.com reserves the right to hold any order for a security review. If your order is affected, you will be notified.

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores. Your shipment service will be indicated in the e-mail. Use the links below to track your shipment: