At Mercola.com, if you're not satisfied with our product, we're not satisfied. That's why we've got a simple, easy way to return a product.
As a matter of fact, it's as easy as 1, 2, 3...
Contact our friendly Customer Service Department to obtain a Return Authorization Number.
Write the Return Authorization Number on the box and on the original packing slip inside the box.
Ship the return to:Mercola.com Returns Department 3615 Exchange Ave Aurora, IL 60504
Customer is responsible for return shipping cost***, please see chart.
The chart below can show you our Return Policy at a glance. Please click on the Guarantee Type for more information.
Personal Care & Skin Includes:
Supplements & Whey Proteins Include:
Food Products Include:
Household Products & Small Electronics Include:
Fitness Gear & Accessories Include:
Pet Toys Include:
Clothing & Linens Include:
Library Items Include:
Digital Media Include:
To receive a full refund* (less shipping charges), items must be returned within 60 days, in their original packaging and have at least half of the product remaining. Products returned after 60 days that have at least half of the product remaining will receive store credit (less shipping charges).
*Refunds will be issued back to the original form of payment.
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In order to receive store credit (less shipping charges), the product must be returned within 30 days. To get a refund (less shipping charges), the product must be returned unopened and unused within 30 days. Your refund will be in the same form as the original purchase.
To receive a refund* (less shipping charges and restocking fee), the product must be returned within 30 days.
In order to get a full refund* (less shipping charges), the product must be returned unopened within 30 days.
In order to receive store credit, you must contact Customer Service within 10 days.
You can return any product within 30 days if it is unused or unopened. Please note that Mercola.com retains the right to deny any return.
*At least 1/2 of the product must be remaining in the container in order to qualify for a refund***Customer is responsible for return shipping cost
*At least 1/2 of the product must be remaining in the container in order to qualify for a refund***Customer is responsible for return shipping cost† Some restrictions apply. Reference product sales page for complete terms.
*If a Mercola.com Gift Card is being used to pay for all or part of an item being returned, that amount of the refund will be credited to your account for use on a future purchase. Mercola.com Gift Cards are not returnable or refundable for cash except in states where required by law. Please make certain you save your Mercola.com Gift Card email.**These are approximate dates and start after your return has been checked in by our fulfillment center.
**Please contact customer service for more information.***Customer is responsible for return shipping cost
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* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using this product.
Disclaimer: The entire contents of this website are based upon the opinions of Dr. Mercola, unless otherwise noted. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of Dr. Mercola and his community. Dr. Mercola encourages you to make your own health care decisions based upon your research and in partnership with a qualified health care professional.
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