International Terms and Disclosure
Please check with your country's customs office regarding the import of the products you wish to order. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties.
As a customer, you are responsible to comply with International, National or local laws regulating importation of products that you may purchase. If an order sent by us to you is refused delivery by customs due to unauthorized ingredients or contents, Mercola.com is not to be held responsible for any losses or costs incurred by you, the customer. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. If importation problems occur. By ordering you agree to these terms.
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In some Countries Supplements are restricted for import to a 90 day supply and must be for your own personal use. *Losses incurred due to exceeding your Countries limitations will not be refunded.
Restrictions
Certain countries have shipping restrictions on certain products. Click here for more information.
When We Ship
All packages are shipped within 2 Business days of order receipt.
Exceptions: Orders containing backordered items will be shipped as soon as the item/items are back in stock. Orders that cannot be mailed due to a 'Holiday' will be shipped the next business day following the Holiday.
Handling Charges
Mercola.com charges a flat handling fee of $2.50 for all shipments which pays for the following, but not limited to: Packing supplies, additional shipping charges, insurance, or registration of the package.
Contact Us
Please feel free to contact us at:
Toll free number (US Only): 877-985-2695
Outside of the US: 1-847-252-4355