International Terms and Disclosure
Please check with your country's customs office regarding the import of the products you wish to order. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties.
You are responsible for complying with international, national, or local laws regulating the importation of products that you may purchase. If an order is refused delivery by customs due to unauthorized ingredients or contents, Mercola.com is not responsible for any losses or costs incurred by you, the customer. You are solely responsible for any taxes, duties, levies, fees and/or any other expenses related to importing the products you order. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. By ordering you agree to these terms.
! In some countries, supplements are restricted for import to a 90-day supply and must be for your own personal use. *Losses incurred due to exceeding your country's limitations will not be refunded.
Certain countries have shipping restrictions on certain products. Click here for more information.
When We Ship
All packages are shipped within 2 business days of order receipt.
Exceptions: Orders containing backordered items will be shipped as soon as the item/items are back in stock. Orders that cannot be mailed due to a 'holiday' will be shipped the next business day following the holiday.
Please feel free to contact us at:
Toll free number (US Only): 877-985-2695
Outside of the US: 1-847-252-4355
Canadian Province Tax Rates
Alberta – 5%
British Columbia – 5%
Saskatchewan – 5%
Manitoba – 13%
Ontario – 13%
Quebec – 14.975%
Newfoundland and Labrador – 13%
Nova Scotia – 15%
New Brunswick – 13%
Prince Edward Island – 14%
Northwest Territories – 5%
Nunaut – 5%
Yukon – 5%