Shipping Information
General Information
We process and ship all orders within 24-48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM CST, excluding holidays).
US Shipping Methods
- Continental United States:
- The shipment carrier is determined at the time of shipping. Your order may be sent via USPS or UPS. This is determined by weight of package and timeframe selected.
- Hawaii, Alaska and Puerto Rico:
- The shipment carrier is determined at the time of shipping. Your order may be sent via USPS or UPS. This is determined by weight of package and timeframe selected.
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 US Shipping Times (UPS)
Here are the shipping times after the package has been processed and shipped:
- UPS Ground (3-7 Business Days after processing)
- UPS 2nd Day Air (2 Business Days after processing)
- UPS Next Day Air (Next Business day after processing)
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 US Shipping Times (USPS)
Here are the shipping times after the package has been processed and shipped:
- Priority Mail (2-7 Business Days)
- Express Mail (2-5 Business Days)
For APO/FPO addresses, all orders will be shipped via USPS:
- Priority Mail (2-5 Business Days)
- Express Mail (2-5 Business Days)
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International Shipments
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UPS
- Worldwide Express (Within 5 Business Days)
- Worldwide Expedited (Within 7-10 Business Days)
- Worldwide Express Plus (Within 3-5 Business Days)
- Worldwide Express Saver (Within 10 Business Days)
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USPS
- Priority Mail International (2-4 Weeks on average after shipment)
- Express Mail International (1-2 Weeks on average after shipment)
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Problems with Your Order?
Please contact our Customer Service Department if you have any issues with your order:
Mercola.com reserves the right to hold any order for a security review. If your order is affected, you will be notified.
Tracking Your Packages
You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores. Your shipment service will be indicated in the e-mail. Use the links below to track your shipment: